MALAYSIAN SKILLS CERTIFICATE IN INSTALLATION AND MAINTENANCE SUPERVISORY ( HVAC)
OBJECTIVES
Administration of service contract is focus on ensuring all service contracts are managed and fulfilled in a timely manner and within allocated costing.
LEARNING OUTCOME
- Arrange schedule for servicing
- Monitor service according to contract
- Prepare bill of service contract
- Prepare contract termination
- Acknowledgement of the receive complaints
- Handling types of complaint
- Assignment deployment suitable technician
- Receive fault report
